Production Support Engineer

Chicago, Illinois, United States

Description

ABOUT US

NextCapital's Digital Advice Platform is a holistic service built around the investor, providing world-class advice at an affordable price. It is the only service that offers integrated planning, advice, and portfolio management capabilities. Because of the breadth of advice services, NextCapital serves a broad range of investor types, from the low-balance beginning investor to the sophisticated high net worth investor.

Learn more about NextCapital at www.themuse.com/companies/nextcapital


JOIN OUR TEAM

We're looking for an organized and highly motivated Production Support Engineer to join our team. Our Production Support team manages production issues and collaborates with internal teams to ensure software defects as well as operational tasks are corrected and/or routed to the appropriate team. You will be responsible for triaging issues, resolving defects, working with partners on outstanding issues, develop reporting and dashboards, and becoming a Subject Matter Expert on the NextCapital line of Products.

WHAT YOU’LL DO

Requirements

WHO WE’RE LOOKING FOR

Benefits

WHY YOU’LL LOVE IT

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