Workplace Operations Analyst

Chicago, Illinois, United States expand job description ↓



NextCapital's Digital Advice Platform is a holistic service built around the investor, providing world-class advice at an affordable price. It is the only service that offers integrated planning, advice, and portfolio management capabilities. Because of the breadth of advice services, NextCapital serves a broad range of investor types, from the low-balance beginning investor to the sophisticated high net worth investor.


We're seeking a 401(k) Portfolio Operations Analyst to support senior investment professionals in the management and oversight of the firm's defined contribution investment management process.You will assist with monitoring transactions and advice; support operations and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment processes and client experience.

Learn more about NextCapital at



  • Assist in the design and creation of specifications for processes, tests, and tools to support and scale the portfolio management and service functions.
  • Participate in the on-boarding support and setup for new recordkeepers and plans.
  • Participate in the ongoing support for clients and advisory partners.
  • Help design, develop, and test solutions for clients' plan features and investment requirements to ensure the success of the managed account program implementation.
  • Help design, develop, analytical tools and metrics to monitor and ensure fiduciary quality while maintaining efficiency of transactions and printed statement processing.
  • Create and run database queries to investigate, resolve and track issues with a goal to formalize into an automated reporting structure.
  • Assist in compliance related activities.
  • Other projects as assigned.


  • Minimum 2 years relevant experience in the investment management industry.
  • BA/BS with strong analytical and quantitative skills and progress towards a CFP, CFA or other investment related certifications or desire to pursue.
  • Proficient with tools of the trade, including Excel, SQL Developer, and 401(k) recordkeeping operations.
  • Good understanding of 401(k) plan administration a plus, but not required.
  • Good understanding of portfolio theory and knowledge of financial instruments.
  • Good understanding of RIA daily client operations management.
  • Good understanding of the Investment Advisers Act of 1940 and SEC compliance.
  • Basic understanding of retirement plans structures and features.
  • Comfortable and thrives in a fast-paced, entrepreneurial environment.
  • Strong interpersonal skills, team-oriented, and collaborative.
  • Analytical and detail-oriented.
  • Excellent communication and problem solving skills.
  • Series 65 is a plus.



  • Disrupt the financial advice industry by bringing affordable, easy to use financial tools to millions of people
  • Enjoy a laid back work environment & learn from FinTech’s best & brightest
  • Receive great benefits like stock options, 401(k) match, and employer contributions to health, dental and vision coverage
  • Join a fast growing company where you can have a real impact on the company's future
  • Participate in company-sponsored cornhole leagues, company outings, wine tastings, fantasy football leagues, hackathons and other fun events
  • Enjoy a newly built out office on Michigan Avenue with a view of Millennium Park and Lake Michigan.
  • Sip locally roasted coffee, kombucha, or craft beer at your modular sitting/standing desk
  • Participate in women in tech events and service days at local organizations
  • Enjoy monthly, company wide, guided meditation sessions
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Application Details
Are you eligible to work in the United States?
Will you require sponsorship now or in the future to work with us full-time? This includes OPT.
Do you have at least 2 years of relevant experience in the investment management industry?